Tips when Selecting the Best Telephone System for Your Business

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In every business, despite how big or small the organization is, it is essential to install a telephone system so as to improve the productivity. It will enable you to keep up a hassle free communication with all important individuals, both within the organization and outside of it. Having a business phone system will help you to give complete customer care solution to boost your business.

There are several business phone systems available in the market, such as Voip PBX, and each of them presents different features and capacity to accommodate different needs of every organization. These comprise auto attendant, call recording, call forwarding, call reporting, caller groups, email integration, unified messaging, access for remote workers, etc. There are four common models of a telephone system that an organization can choose from, which include the key systems, Private Branch Exchange (PBX) systems, KSU-less phones, and Voice over Internet Protocol (VoIP). Just make sure that you think about the size of the organization and the number of users to determine the number of extensions required.

The key phone systems are controlled by the Key Systems Unit or KSU and they come with added features that are not usually included in ordinary phones. This is one of the four types of phone systems that allow individuals to call another person using the office extension while one user will have to stay on hold. They can sustain extensions that range from five to forty, which makes them the best choice for the small- and medium-sized business organizations. However, you have to consider that the costs of the KSU phone systems may vary based on the features that you want to have.

Installing the PBX system is the best alternative if a business entails more features, advanced functions, and support for more than forty extension. The previous models of this telephone system were too big, but with the help of advanced technology these days, the system now comes in various sizes that can fit when placed on a desk. Additionally, it also has all the basic features that can be completely programmed. However, this type of phone system needs high cost for every user so it is only best suited for large organizations.

The KSU-less phone system can hold up a maximum of just ten extensions. If the telephone system is installed, it is not wired permanently into an office. Therefore, it can be moved from one place to another at any time you need with less difficulty. This type of phone system includes the features of the PBX system and key phone system like Yealink T19. It is ideal to be used by small businesses with few employees. The installation of the phone system is also quite cheap since it is available at a cheaper price.